Contact
Naoko Macdonald
naoko@connectcommunication.com
Tony Ngo
tony@connectcommunication.com
Hilda Alangui
hilda@connectcommunication.com
David Keattch
david@connectcommunication.com
Online Training and Coaching Programmes

Whether it's a small group, large conference or individual coaching, regional or international, tell us what you need and we will design the solution with you.

To meet the challenges of gathering people from various geographies, supporting agile workforce strategies and delivering custom experiences, we offer remote-learning solutions available for instruction on platforms such as ZOOM, Microsoft Teams and WebEx.

1. Presentation Skills: Myths & Realities

Exposing many falsehoods about how to present well. Revealing why:
  • - Too much knowledge can be a dangerous thing
  • - The BBC doesn’t understand body language
  • - Your message isn’t the most important aim of the presentation
  • - It’s fine to be nervous (even if it doesn’t feel too good)
 

2. Speaking As a Leader

An intensive high performance training programme enabling Participants to:
  • - present In any situation with clarity, confidence, and credibility
  • - know how to never forget what to say and how to control nerves
  • - react positively to any unexpected time constraint or interruption
  • - fully engage with any audience, be it in person or online
 

3. Pitch Perfect: The Do’s and Don’ts of Consultative Selling

Social media has created new levels of competition, but the golden rules still apply:
  • - The customer isn’t always right
  • - Showing a weakness can be seen as a strength
  • - Your top revenue earners may be the biggest underperformers
  • - Don’t expect to differentiate by virtue of your product
 

4. Dawn of the Age of the Introvert

Covid-19 has made a huge impact on how we all communicate. It’s time to assess:
  • - Personal communication comfort zones
  • - How WFH has changed the rules
  • - What to expect and how to adjust post Covid-19?
 

5. The Hemmingway Challenge: The Shortest Story Ever Told

Thanks largely to social media, the bar on what makes a good presentation has gone up. Dramatically. Presenters now need to:
  • - Understand why simply giving a load of data is no longer acceptable
  • - Know how to structure a good story
  • - Be able to tell it
 

6. Addressing the Elephant in the Room – recognizing and handling unconscious bias

The world craves innovation, diversity, and thoughtful leadership but hidden biases may be holding us back. Talking about them will:

  • - Allow better decision-making
  • - Create a culture of inclusion and diversity
  • - Increase the attraction and development of talent
  • - Encourage innovation
 

7. Handling Media: Principles and Techniques for Getting The Best out of the Press

The Press give you opportunities for free advertising, so proactively engage journalists. All they want is a ‘good story’. But it needs to be your story, not theirs.

Here’s how it’s done:

  • - Understanding the needs and expectations of the reporter
  • - Developing key messages and sound bites
  • - Handling difficult questions and sensitive topics with confidence and empathy
  • - Controlling the interview
 

8. Boosting Your Resilience: Back to the Future of Work

  • - What resilience is and what are the foundations supporting it
  • - How to identify stress – and the signs and symptoms
  • - Strategies to boost your personal resilience
  • - Use real-world behaviors and mindsets to overcome challenges
  • - Take away a practical plan of action
 

9. Dealing with Difficult Situations Assertively

This session will help you understand why some people are difficult, and more importantly how to manage them with confidence and assertiveness, getting your job done more easily.
  • - Four options to solving people problems
  • - Six major types of difficult people
  • - Effective assertive techniques
 

10. Write Here, Write Now

Achieve a modern, professional style and produce cohesive and coherent documents through learning to:
  • - identify the essential features of effective workplace writing
  • - plan efficiently and develop a reader-centred approach
  • - achieve a clear, concise and appropriate style and tone
  • - present technical content within a Plain English scaffold
  • - edit and proofread drafts for content, style and accuracy.
 

11. Executive Coaching

Why coach not train? We recognize that training isn't always the answer to some of our clients' needs. We understand a uniqueness in the needs of our clients and therefore recommend coaching to those who may have some of the following concerns/situations: 

  • - change of role or career paths
  • - removing blocks thus regaining focus and determination
  • - managing stress, change and conflict
  • - enhancing personal performance and visibility
  • - accelerating the personal development of individuals defined as high potential
  • - acting as an objective sounding board to a senior individual
 

12. Executive Presence in a Virtual World

Build an awareness of the impact of nature, culture, and personality. The role of Ego and the need to maintain balance, the importance of image and the need for flexibility.
  • - Learn their own strengths and weaknesses
  • - Identify personal areas of development
  • - Draw up highly focused action plans
 

13. Building Trusted Relations Virtually

What are the barriers to building trust?
  • - Share information and collaborate more effectively
  • - Gain the awareness to better understand each other’s perspective
  • - Maximise your listening and questioning skills
  • - Better understand personal needs, concerns, motivations
 

14. Secrets of Successful Virtual Meetings

Whether organising, chairing, or participating, ensure that virtual meetings are focused, efficiently managed and productive.
  • - Plan, prepare, conduct, contribute to and control meetings
  • - Best practice for security, virtual backdrops, and camera and microphone settings
  • - Share screens, share documents, record and play back video
  • - Practice chat setting, whiteboards and breakout/meeting rooms
  • - Understand the pro’s and cons of the different virtual meeting platforms and learn how to select and use the most appropriate for the situation
 

15. How to Work Remotely Like a Pro

Know what it takes to set up, run and successfully manage the new normal of work.
  • - Choosing your remote-working tools
  • - How to professionally prepare your home environment
  • - Necessary equipment
  • - Practical tips on webcam engagement and correct online conduct