Aim

The aim of the programme is to equip all HR professionals with skills necessary to assist them in becoming “Business Partners” in their own business. These skills will allow them to add value to the business as well as challenge the business in all people related issues.

Outcomes

• Present themselves in a concise and confident manner
• Draw out the needs of their client through effective questioning and listening
• Handle business objections with ease
• Understand the value of trust in their new support role
• List the principles of influencing the business
• Apply the three techniques of persuading others
• Plan for any business discussion

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